Packed With Care

At Reytek, we make every effort to ensure that our products arrive in the same condition they left our warehouse. We do this by following a step-by-step procedure that’s followed for every single shipment.

Shipping and Delivery

At Reytek, we always strive to do what’s best for our customers. That means providing top-notch customer service that focuses on our clients’ needs, not the bottom line. We know how important it is to fulfill expectations. That’s why we remain committed to upholding our promises, especially when it comes to shipping and delivery of our products.

We understand sometimes the delivery process can be tough on products, especially when deadlines and other concerns mean products must be moved quickly. With Reytek shipping and delivery, we exercise extra care on our end so that products are well-protected during the delivery process. In fact, sometimes our packing process takes more time than building the product itself – because even the best product is worthless if it arrives damaged and unusable. Shipping costs vary for each product, but packing and handling are included with your purchase. That means you won’t see a line item for packing materials or labor.

Step 1

Inspection

As products are prepared for delivery, they are thoroughly inspected for flaws or defects. We also check that all parts and hardware are accounted for.

Step 1

Step 2

Cleaning

We clean your products, once again checking for any defects or flaws, and ensuring that all parts function as they should.

Step 2

Step 3

Packing

After cleaning, we prepare your products for shipment by encasing them in protective materials. For example, our cabinets are covered in foam and then wrapped in tight plastic sheeting. If the product has a glass door or a fragile exterior we add another protective layer of corrugated plastic or plywood. We also use over-sized pallets that give our products six inches or more of clearance so that each item is protected from jostling or rubbing while out for delivery.
Step 3

Proven Transport

At the end of the day, we measure our success by the trust and satisfaction of our clients. That’s why we pay extra attention to the entire shipping process, from preparation at our warehouse to final delivery. It’s also why we only hire trucking companies that have proven themselves in the past and continue to demonstrate reliability and safe handling of our products. 

We feel lucky to help our customers find the right cleanroom equipment and furniture solutions. We are there every step of the way, from providing the right cleanroom equipment for our clients’ needs to making sure they are received without any damage. 

Returns

Reytek Equipment LLC products are built to order and are not returnable without prior authorization from the company. Authorized returned products may be subject
order cancellation fees and costs associated with return shipping and repair.

Orders canceled before shipment may be subject to cancellation fees up to the full amount of the purchase order. Reytek Equipment LLC assumes no liability for loss or injury arising out of the use of our products beyond the warranty below. Proper installation and maintenance are the responsibility of the purchaser. Improper instillation may result in product failure, damage or injury and is the sole responsibility of the owner.

Contact us for more details. 

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